What are the best uses of extrinsic motivation?

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The balance includes both the fees for service and the shipping charges. is this sentence incomplete or complete?

What is a synonym for the word anguish based on the context in which the word appears in this line from james joyce's "araby"? gazing up into the darkness i saw myself as a creature driven and derided by vanity; and my eyes burned with anguish and anger. a. distrust b. torment c. sarcasm d. isolation e. ferocity