On page 2 passage 2, why does the author use the words "battered yellow pages"? I-ready questions

Apolitical campaign showing the candidate wearing a hard hat and work shirt while touring a factory is using oa) glittering generalities. ob) transfer appeal. oc) testimonial. od) plain folks appeal.

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Boss: oh no! that’s the phone again! secretary: blank boss: . a. shall i take it? b. will you answer it? c. can you do me a favor? d. may i hang it up?