Which of the following guidelines about the use of all capital letters in e-mail messages is most appropriate? use all capital letters to emphasize the most important points in your message. use all capital letters to express strong emotions, such as anger or frustration. avoid the use of all capital letters because some people may have trouble reading this. avoid the use of all capital letters because this is not grammatically correct.

Read the corporate document. all employees of cozy clothes ltd. are entitled to a 40 percent discount on regularly priced merchandise and a 20 percent discount on sale-priced merchandise. to apply this discount to an employee purchase, follow this procedure: 1. enter the purchaser’s employee id number into the cash register when prompted. 2. apply the appropriate discount. 3. apply sales tax. 4. print an additional copy of the sales receipt. initial both copies. 5. add the additional copy to the register drawer to be included with the nightly closeout report. what is the purpose of the numbering in this document? to indicate steps in a process to emphasize supporting ideas to signal the text’s main ideas to show the meaning of policies