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English, 30.08.2019 12:30 Anahartie

One of the strategies cecile uses to give her full attention to a caller is to
a. draw a sketch of her image of the caller.
b. politely request the caller to call back and leave a message on voicemail so she can listen when she's less distracted.
c. ask the caller if something he or she said is really important.
d. write down key facts for future reference.

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One of the strategies cecile uses to give her full attention to a caller is to
a. draw a sket...
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