How can the story the lottery be considered not realistic

Which image best conveys a sentimental tone in "hearts and hands? "

How can a speaker best appeal to an audience? a. by revealing just enough information to make the au us b. by allowing the audience to ask questions about the speech's subject matter c. by adapting the speech to the expectations and knowledge of the audience d. by encouraging listeners who disagree to voice their opinions

Which tone best fits a business letter