Which of the following should be decided upon first before writing a business letter?
a) the format
b) the recipient
c) the content
d) the purpose

Which describes an effective project plan? o a. the project plan uses abstract language to provide interesting descriptions. o b. the project plan uses researched sources to establish credibility. o c. the project plan uses information that is already known to the reader. o d. the project plan uses visual aids to guide the reader's understanding