Computer Troubleshooting: My Text Disappeared! Mary O'Dell
What to do if your text disappears!
WHY? This happened as the result of a Microsoft Windows update it happens after update automatically applies Microsoft Hotfix
KB918118. You lose the ability to display text or text notes.
WHAT DO I DO NOW? Follow these instructions and it should then function with all the Windows updates installed.
1. Download & Install Autodesk Inventor Professional 11 Service Pack 1
http//usa autodesk. comyadsk/servlet/ps/dl/itemsitelD=1 23112&id=7298161&linkID=418 3232
2. Download & Install Autodesk Inventor Professional 11 Service Pack 2
http//ssa autodesk. com/adsk/servlet/ps/dl/item2sitelD= 123112&id=8008737&linkID=41 83232
"Before you continue, you must press control and F1
3. Download & install the Autodesk Hotfix for Microsoft Hotfix KB918118
http://usa. autodesk. com/adsk/servlet/os/di/itemsitelD=1 23112&id=9229921&linkID=418 3232
WHAT IF THAT DOESNT WORK? Contact technology services by telephone.
Question:
Explain how the format of this document helps the author provide useful information include two examples from the text
You may consider format, structure, and text features

1. read the following excerpt from franklin d. roosevelt's "fireside chat 19":

on the other side of the picture, we must learn also to know that guerilla warfare against the germans in, let us say serbia or norway, us; that a successful russian offensive against the germans us; and that british successes on land or sea in any part of the world strengthen our hands.

remember always that germany and italy, regardless of any formal declaration of war, consider themselves at war with the united states at this moment just as much as they consider themselves at war with britain or russia. and germany puts all the other republics of the americas into the same category of enemies. the people of our sister republics of this hemisphere can be honored by that fact.  

the true goal we seek is far above and beyond the ugly field of battle. when we resort to force, as now we must, we are determined that this force shall be directed toward ultimate good as well as against immediate evil. we americans are not destroyers — we are builders.

analyze the effectiveness of this excerpt. how does it function within the speech as a whole? how does the structure of the excerpt to convey the speech's purpose and key points? support your argument with evidence from the speech. (10 points)