What is the Importance of literature

In a speech to high school students, a business owner makes the following statement short response

Which statement is the best summary of the theme in this passage? people almost always disappoint their family members. working hard and being honest leads to long-lasting rewards. showing strength in a crisis makes problems easier to overcome. unintentional betrayal can lead to severe consequences

Which point(s) of view do whitman's and coleridge's speaker use ?