1. Nyatakan langkah-langkah yang diperlukan bagi menghasilkan penambahbaikan pada reka bentuk produk?
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the guest is my guess

answer; i believe that the correct answer is (north and south);

in   ¨and yet the books¨   by czelaw miloz the tone is positive since it tells us that when we touch a book, it starts to live and the perspective is in the third person and turns once into the first person. in "the rhinoceros" by eugene ionesco the tone is illogical and absurd   and the perspective is in the third person since it is a play.