You bought an expensive t-shirt recently but after washing it for the first time, you discovered that it had shrunk. you are very surprised because you followed the washing instruction on the label carefully. you took back to the store, but they refused to replace it. you decide to write a letter to the store manager about the situation. i need hellppp on writing this formal letter

Which statement best summarizes this excerpt from leo tolstoy's the death of ivan ilyich? and in imagination he began to recall the best moments of his pleasant life. but strange to say none of those best moments of his pleasant life now seemed at all what they had then seemed—none of them except the first recollections of childhood. there, in childhood, there had been something really pleasant with which it would be possible to live if it could return. but the child who had experienced that happiness existed no longer, it was like a reminiscence of somebody else.