You loaned a DVD to Sarah. When she returns it, there are scratches all over it. Explain a good way to handle this situation.

Don't deny the DVD. Show Sarah the mistake she made, but tell it was an accident and it is fine. Then, rub it with toothpaste and then carefully rub it back off, followed by a good rinsing in cold water. The scratches should be removed then, but this method does not work all the time.

Hope this helps :)

the answer is industry

in the story "marionettes inc," in the last line of the story, braling two is referred to by the narrator as the "someone." what does this new identifier imply and how does it add to the drama of the closing scene?