What was Mother Jone’s Letter to Roosevelt really directed to?

Which techniques best describe the tone the author is using in this passage?

While doing your research, all of the following would be good secondary sources to use to develop a general overview about the vietnam war, except: a. the encyclopedia britannica b. an interview with a veteran of the war c. a textbook on the history of the 20th century d. an online resource such as ‘wikipedia.org’ or ‘’

Nthis excerpt from act v of shakespeare's romeo and juliet, friar laurence's letter to romeo is not delivered due to circumstances beyond his control. what is the conflict in the scene?