Which aspect of writing helps create an authors tone

Which two elements does this excerpt from a christmas carol by charles dickens contain? "a small matter," said the ghost, “to make these silly folks so full of gratitude." "small! " echoed scrooge. the spirit signed to him to listen to the two apprentices, who were pouring out their hearts in praise of fezziwig: and when he had done so, said, "why! is it not? he has spent but a few pounds of your mortal money: three or four perhaps. is that so much that he deserves this praise? " "it isn’t that," said scrooge, heated by the remark, and speaking unconsciously like his former, not his latter, self. "it isn't that, spirit. he has the power to render us happy or unhappy; to make our service light or burdensome; a pleasure or a toil. say that his power lies in words and looks; in things so slight and insignificant that it is impossible to add and count ’em up: what then? the happiness he gives, is quite as great as if it cost a fortune." he felt the spirit's glance, and stopped. "what is the matter? " asked the ghost. "nothing particular," said scrooge. "something, i think? " the ghost insisted. "no," said scrooge, "no. i should like to be able to say a word or two to my clerk just now. that's all."

Which of the following best demonstrate a strong conflict? a. catherine enjoyed painting, and was able to practice her art every tuesday. b. leanne loved camping, but it was a lot of work. she had to start gathering her supplies weeks before the big trip. c. kate wanted to be a fitness instructor. she worked hard to become a certified aerobics teacher. d. russell knew that if he did not get a good grade on his test, then he would fail the class and not be allowed to graduate.

Read the excerpt from frederick douglass’s speech “what to the slave is the fourth of july? ”go where you may, search where you will, roam through all the monarchies and despotisms of the old world, travel through south america, search out every abuse, and when you have found the last, lay your facts by the side of the everyday practices of this nation, and you will say with me, that, for revolting barbarity and shameless hypocrisy, america reigns without a rival.what is one way that douglass achieves his purpose of persuading the reader to see his point of view? by relating as many facts and statistics to the reader as possibleby using familiar and casual language to make the reader feel comfortableby using gentle language to evoke a sense of calm and tranquilityby repeating the word “you” to directly relate to the reader