Who wants to talk on discord?

Excerpt from jane eyre charlotte bronte 2 i was glad of it: i never liked long walks, especially on chilly afternoons: dreadful to me was the coming home in the raw twilight, with nipped fingers and toes, and a heart saddened by the chidings of bessie, the nurse, and humbled by the consciousness of my physical inferiority to eliza, john, and georgiana reed.

Which of the following statement about conflict in the workplace is true?

Is expression of words or ideas opposed to what is literally meant or expected called.