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English, 26.11.2020 14:00 michelle453
You are the head of public relations for a cruise line that operates in Asia. You
are shocked to read an open letter on social media from a disgruntled passenger,
complaining about the service and entertainment on a recent cruise. You need to
respond to the publicized criticisms in some way. If the letter had
been published in a travel website widely read by travel agents and cruise travelers,
how might your course of action have differed?
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Answers: 3
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You are the head of public relations for a cruise line that operates in Asia. You
are shocked to re...
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