This is so easy I don't know why I don't know it

since it is asking for her reaction to elnora's trouble at school you can rule out any answers with a positive response (b). then you can rule out (d), this is because it does not show the mother's reaction but the daughter's response. that leaves you with two options (a) and (c), by looking at the options you can rule out (c) because it isn't referring back to elnora's issues at school.

chapter i -- paris: september, 1792

a surging, seething, murmuring crowd of beings that are human only in name, for to the eye and ear they seem naught but savage creatures, animated by vile passions and by the lust of vengeance and of hate.

during the greater part of the day the guillotine had been kept busy at its ghastly work: all that france had boasted of in the past centuries, of ancient names, and blue blood, had paid toll to her desire for liberty and for fraternity.

hope this answer you: )!