Can someone give me a summary about the snow queen?

Asking questions from a text while reading with what?

While looking at ads on a professional job site, justin saw this job posting: "the employee should have a degree in human behavior and at least 5 years experience in behavioral modifications. we are also looking for an employee who is good at crisis divergence. typically employees will spend a lot of time supporting others."

The words screaming and rushed in the passage suggest which tone in the story the metamorphosis a.) tense b.) positive c.) fun d.) formal