Imagine that you’re a dental hygienist. While cleaning a client's teeth you ask what flavor toothpaste to use and they say "orange," but you accidentally use cinnamon. The next day the client writes a bad review online, saying you didn't listen to them. Bad reviews are bad for your business. You need to figure out a way to communicate an apology to the client. How will you reach out and what will you say?

1. in "the legend of sleepy hollow," how does his habit of reading frightening tales in the afternoon affect ichabod crane? a. it makes him fall asleep next to the brook by his schoolhouse. b. it makes him think about creating scary stories of his own. c. it makes him nervous and fearful at night. d. it makes him that there is no danger in sleepy hollow. 2. in "the legend of sleepy hollow," how does brom bones feel when he sees ichabod crane dancing with katrina van tassel at the party? a. relieved b. bored c. confused d. jealous 3. in "the legend of sleepy hollow," what happens to ichabod crane after he leaves the party? a. he is challenged to a duel by brom bones. b. he is fired from his job and asked to leave sleepy hollow. c. he is married to katrina van tassel and they live happily ever after. d. he is chased by someone he believes to be the headless horseman. 4. how do the villagers react to rip van winkle when he first returns to town after disappearing for 20 years? a. they are kind to him. b. they ignore him. c. they are suspicious of him. d. they celebrate him as a hero. 5. which best describes rip van winkle? a. he's smart, funny, and generous, but he's also spiteful. b. he's sweet, romantic, and handsome, but he's also impatient. c. he's simple, good-natured, and well-liked, but he's also lazy. d. he's old, wise, and friendly, but he also has a short temper 6. which best describes "rip van winkle"? a. it is an american epic. b. it is a true story. c. it is a ballad. d. it is an american legend. -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

In 3 sentences explain how ambrose bierce's use of foreshadowing or flashback influences "an occurence at owl creek bridge "

1. fallacy of logos "my favorite teacher said that we should vote for mr. martinez, so i believe he is the best." 2. fallacy of ethos "if we don't pass this environmental protection bill now, the world will probably end soon." 3. fallacy of pathos "the last time it rained, our local sports team won. it is raining today, so they will win tonight."