Read the excerpt from The Diary of Anne Frank. MR. KRALER
That's the man. A couple of weeks ago, when I was in the storeroom, he closed the door and asked me how's Mr.
Frank? What do you hear from Mr. Frank? I told him I only knew there was a rumor that you were in Switzerland. He said
he'd heard that rumor too, but he thought I might know something more. I didn't pay any attention to it.. but then a thing
happened yesterday. He'd brought some invoices to the office for me to sign. As I was going through them, I looked up.
He was standing staring at the bookcase your bookcase. He said he thought he remembered a door there wasn't
there a door there that used to go up to the loft? Then he told me he wanted more money. Twenty guilders more a week.
What is a minor conflict in this excerpt?

The minor conflict in this excerpt is that:

The man in the storeroom wants more money to keep quiet about the location of Mr. Frank.

Explanation:

A conflict is a clash of interest. The basis of conflict may vary but it is always a part of society. Basis of conflict may be personal, racial, class, caste, political and international.  Here, in this excerpt there is a clash of thoughts between the man and Mr. frank as they were discussing about the door and he ask more money to not disclose the secret about that door.

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the answers are:

1. dolores driscoll - b. first person minor

dolores is a minor character who happens to be driving the bus at the time of the accident. she narrates picking up each of the children and her last memory is the children being thrown around the bus.

2. billy ansel - a. first person major

billy loses his twins in the accident. he tells his own story, how he witnessed the accident and how he tried to the rescuers. he is a major character, as he is at the center of the story.

3. mitchell stephens - c. first person observer

mitchell enters the story after the accident. he is a lawyer who learns about the accident based on other characters observations. though he tells the story from a first person perspective, he is just an observer.

as for matcthing the message or lesson posted with the person who said them:

1."obviously, you can't control everything, but you are obliged to take care of the few things you can. i'm an optimist basically who acts like a pessimist. on principle. just in case." - dolores driscoll

2. "i could no longer believe even in life. . for me now the only reality was death." - billy ansel