Read the excerpt from Esperanza Rising.

Esperanza looked up to see Miguel, holding a broom and a dustpan. But he wasn't laughing. She looked down and bit her lip so she wouldn't cry in front of him.

He shut the door, then stood in front of her and said, "How would you know how to sweep a floor? The only thing that you ever learned was how to give orders. That is not your fault. Anza, look at me."

Which detail explains how Esperanza must change?

Esperanza sees her brother looking seriously at her.
Esperanza bites her lip and looks down so she won’t cry.
Miguel says she only knows how to give orders to servants.
Miguel tells her that these problems are not her fault.