2. Whether an argument is formal or less formal, why is an argument's opening so important?

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

malvolio only loves olivia because he thinks if they get married to olivia he will have a noble title, people to serve him, and fine clothes to wear. also he thinks if they get married he will have many expensive things, and he thinks he will be able to order toby around. malvolio only wants to be noble and boss people around he dose not really love olivia. but viola love for duke orsino is real she really loves orsino.

i think he will fail because he tried to get her to love him and she said oh, you are sick of self-love, malvolio. there is no slander in an allowed fool. so i think she knows what malvolio is trying to do. she knows that he only wants to marry her because he wants to be noble and boss people around so that it why i think she said oh, you are sick of self-love, malvolio. there is no slander in an allowed fool because she new he was selfish.