Driving along a dark, rural road, Norma sees a deer jump across the road in front of her. Norma experiences physiological arousal, her heart pounding and her hands trembling. Norma realizes that she is aroused and says, "I’m terrified." This characterization of Norma’s emotional experience is most consistent with which theoretical model of emotion?a. cognitive dissonance
b. two-factor
c. dual-pathway
d. Cannon-Bard
e. facial feedback

b. two-factor

Explanation: according to the two factor theory for us to define an emotion that we feel, we first have to experience a physiological arousal which is then interpreted by our brain to assign emotions.In this case physiological arousal is heart pounding and trembling , after this arousal we are able to assign the emotions that we are actual terrified. This means in our emotions, there are two factors involved physiological arousal then the interpretation by our brain of emotions.

the answer should be a)directions.