When Jake went to buy a new car, he took a small notebook and wrote down the facts that the salesperson told him as they looked at several different cars. Jake engaged in listening.

Critical listening

Explanation:

Critical listening is listening in order to evaluate and judge, forming opinion about what is being said. This form of listening is active listening and is done in order to make evaluate and  judgement. This is why Jake is taking down notes in order to evaluate whether to buy a car or not. This evaluation will determine the judgement that Jake is going to make about the purchase of the car.

Jake engaged in COMPREHENSIVE LISTENING

Explanation:

The main aim of comprehensive listening is to comprehend or understand the information or message being communicated by the speaker. In order to properly understand the message being communicated, the listener needs to also understand the body language just as he or she hears the words and extract the most important from the multitude of the words of the speaker.

Comprehensive listening style is applicable in almost every aspect of the human life and is one of the basic methods of learning.

During classes, most serious and intelligent students pay absolute attention to the tutor and even take notes of their teacher's ideas. This is an example of comprehensive listening. Even at our workplaces, as we listen to instructions, reports and procedures; executing our tasks is greatly dependent on the extent of understanding and assimilation of what we were asked to do.

Comprehensive listening also requires the listeners to actively participate in the communication process apart from just concentrating. That is, it can involve the audience or students taking notes and jotting down questions to ask the speaker or tutor later on.

So from the information above, we can conclude that Jake engaged in Comprehensive listening.

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the answer is d: message a character's thoughts