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English, 05.03.2020 13:21 gamer85

Click to review the online content. Then answer the question(s) below, using complete sentences. Scroll down to view additional questions.

Site 1: "Got a Complaint?"

Site 2: "Business Letter of Complaint Scoring Rubric"

Use the scoring rubric to evaluate Letter #1 for structure and tone. Include the score and an explanation for the score. (Sites 1 and 2)

Use the scoring rubric to evaluate Letter #2 for structure and format, content, tone, and conventions. Include the score and an explanation for the score. (Sites 1 and 2)

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