Becky: (shouting) what does she have to do to be punished commit murder?
vera: go esay on her
becky: (irritably) but you know she does anything she asks him to do. it's not fair
vera: grow up
becky: (screaming) you hate me! you never liked me! you only came to my school to spy on because you are jealous of me you ugly witch, you pretender
vera: (tears welling) i satisfied my golden chance to be with you stupid and you return it with nothing but insult

questions
(a) identify becky shortcoming in the communication to vera
(b) what five good conversation skills should they have employed to enhance a smooth communication

Excerpt from saving the thrift store: a dramalee washington2rosa: eddie, i don’t recognize the shirt you’re wearing. when did you get it? 3louis: it doesn’t look as disheveled as the soccer shirts you wear all the time.4eddie: well, i’m not going to tiptoe through the soccer field to keep my clothes neat. (louis playfully aims a soccer ball at eddie. rosa deflects it.)5rosa: what i was trying to say is that the shirt looks really good. (louis wanders over to the morning newspaper that is still sitting on the front lawn. he leafs through it while eddie and rosa talk.) in line 5, which point is rosa making when she says eddie’s shirt looks good? a) the store must have new merchandise. b) rosa is jealous of eddie’s new shirt. c) eddie must have done his own laundry. d) eddie often wears old, tattered shirts.