Read the following excerpt from an article about etiquette.
to a great extent, the art of writing -you notes has surrendered to impersonal forms of technology. however, the effect of a
handwritten note simply cannot be duplicated by a tactless e-mail or a hurried phone call. a written -you note shows the care
and the effort put forth by the writer because a note requires thought as well as time, writing a note demonstrates that the gift
recipient appreciates the giver's thoughtfulness. in contrast, an e-mail or a phone call may be more convenient for the gift recipient,
but these methods do not show the same level of consideration and appreciation as a -you note. both methods lack the
attention that a gift-no matter its size-properly deserves. therefore, a handwritten -you note is able to convey gratitude
that far exceeds hasty technology.
in the article, the writer's diction
a. shows the contrast between her perception of handwritten -you notes and technological forms of
-you.
b. stresses the extreme importance of saying you for gifts that come in any size or manner to a person
c.
communicates the author's frustration and despair in how people choose to correspond with one another.
n
gynresses how effective conveying sincere gratitude and appreciation toward another nerson can be

1. read the following excerpt from franklin d. roosevelt's "fireside chat 19":

on the other side of the picture, we must learn also to know that guerilla warfare against the germans in, let us say serbia or norway, us; that a successful russian offensive against the germans us; and that british successes on land or sea in any part of the world strengthen our hands.

remember always that germany and italy, regardless of any formal declaration of war, consider themselves at war with the united states at this moment just as much as they consider themselves at war with britain or russia. and germany puts all the other republics of the americas into the same category of enemies. the people of our sister republics of this hemisphere can be honored by that fact.  

the true goal we seek is far above and beyond the ugly field of battle. when we resort to force, as now we must, we are determined that this force shall be directed toward ultimate good as well as against immediate evil. we americans are not destroyers — we are builders.

analyze the effectiveness of this excerpt. how does it function within the speech as a whole? how does the structure of the excerpt to convey the speech's purpose and key points? support your argument with evidence from the speech. (10 points)

your answer would be: d) eye contact