Give one example from the article that explains how communication will not be clearly understood without first understanding the connotative meaning of the messenger's words.

Everyone has something to say.  many of us don’t take the time to analize how we say those ideas to others how others may receive our message. Communication is summed up to information. Given the give ways that we get and analize messages,  this exchange is far from simple and straightforward. To become a good communicator, you first must master the basics of having a two-way conversation.

Be a little more specific