Which of the following is true about textual features in effective business documents? a. an effective document title is written to entertain rather than inform readers. b. the smaller the font size, the more important the information. c. variations in font size are used to create emphasis. d. paragraphs consist of exactly four sentences each.

The answer is: C. Variations in font size are used to create emphasis.

Effective business documents must be concise and organized. First, the introduction must include who the document is aimed at and its purpose. Finally, the body must contain the information arranged in paragraphs or bulleted lists, with headings and subheadings where necessary.

The rest of the options are incorrect because business document titles are not meant to entertain but to inform, a small font size does not mean the information is more relevant, and there is no rule to indicate how many sentences paragraphs must possess.

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