Read the following scenario. janice is preparing a presentation for her co-workers about writing effective business documents. so far, she has a list of four characteristics. which of the following characteristics should not be on janice’s list describing effective workplace writing? a. workplace writing anticipates and answers readers’ questions. b. workplace writing avoids addressing important points and facts directly. c. workplace writing is primarily informative or persuasive. d. workplace writing is neatly formatted.

B. Workplace writing avoids addressing important points and facts directly.

Writing effectively in the workplace is an extremely valuable skill. Workplace writing differs from regular writing in several significant ways. Most of the time, this is to reflect the time-sensitive, efficient, productive approach that most workplaces favour.

Workplace writing needs to anticipate and answer the readers' questions. This ensures there is no miscommunication, and that the process of infoming people of something can be carried out quickly and effectively. It must also be persuasive or informative, depending on the purpose of the document. Because of this nature, workplace writing needs to address facts and points directly and clearly. Finally, a with any other informative document, it must be neatly formatted.

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