A is a set of program statements that lists the characteristics of each object and the methods each object can use.

Think about a recent customer service experience - either positive or negative. write a brief summary of that experience. now think about those four characteristics we look for in customer service representatives. how did the representative in your example stack up? write down your answer and give specific examples.

Create a pseudocode design to prompt a student for their student id and the titles of the three classes they want to add. the solution should display the student’s id and a total bill. • bill a student using the following rules: o students can only add up to 3 classes at a time.

In cell b18, enter a formula to calculate the amount budgeted for meals. this amount is based on the daily meal allowance and the total travel days (# of nights+1).