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The cm is responsible for overseeing the actions of the crisis management team and coordinating all crisis management efforts in cooperation with disaster recovery and/or business continuity planning, on an as-needed basis

Think about a recent customer service experience - either positive or negative. write a brief summary of that experience. now think about those four characteristics we look for in customer service representatives. how did the representative in your example stack up? write down your answer and give specific examples.

Eva has many contacts on the professional networking site she uses which contacts are considered second degree