Two technicians are discussing ase certification. technician a says that there are 60-plus exams each designed to discern the automotive service technician's knowledge of job-related skills. technician b says that exam questions are based on actual situations, scenarios, and problems that would be seen every day in an auto repair shop. who is right?

TECHNICIAN B is the one who is right. ASE is and acronym for Automotive Service Excellence. ASE is a professional certification group which certified professionals in the automotive repair industry. To qualify to take their test, one must have at least two years on the job experience, because the exam questions are job related. There are 40 plus exams and each is designed to test the professionals' knowledge of job related skills.   

Ibelieve the answer is c) productivity software