Qual é a ferramenta de gerenciamento utilizada no mapeamento e padronização de processos, na elaboração de planos de ação e no estabelecimento de procedimentos associados a indicadores? a.
Fluxograma

b.
Diagrama de Ishikawa

c.
Brainstorming

d.
5W2H

e.
Simulação de Monte Carlo

(because i need 20 chars)

if you go to ask a question say ask, there should be something that looks like this. a camera lens.

browsing like internet search? don't look at anything stupid. or set up restrictions on ur device's search engine. and if something suspicious comes up don't be dumb and click on it. i hope that's what ur question meant.