My acer spin laptop doesn't work when I use the screen. It's touchscreen but I can't type anything when I'm using just the screen part. What do I do?

If desktop, unplug the keyboard, plug it back into a different USB port and reboot your computer. See if that works.

If it’s a laptop, What’s the make and model of your PC? Click start, and type “system” and open system information. Next to system model you should see the model we need.

Let me know, we’ll try to figure this out!

answer(a) occurs after your prediction;