Hopefully, you are not too bogged down with the DFD. The owner and store manager met this morning and came up with some new rules that will need to be implemented in the SIM system: The owner and store manager have decided to offer customers a service plan were they pay a flat rate once a year. With this plan, customers only pay for the cost of parts when they have their appliance(s) serviced. They can only buy a service plan if they have purchased an appliance from Appliance Warehouse. With this new service plan, if they have service on their appliance more than 3 times during the year, they will have to pay the full amount of the service fee and cost of parts. If the customer does not buy a service plan but buys their appliance from us, we will give a 20% discount off the service fee for the life of their appliance. Everyone else will pay the full cost of the service plan and parts cost. Create a decision table from these rules. I would like to see your first pass at this by our next scheduled meeting.

Bfalse it is actually the exact opposite

My favorite is "be concise."have you ever received an email and had to read a page full of information? by the time you finished reading it, you had to re-read it? i have even hit "reply" so that i could break it down into separate paragraphs and send it back to myself.what is concise? get to the point, fast. when opening an email like this, some will close it or print it to read later.i learned to use the subject line to prepare the reader for content. such as, "need on (blank), " "info only re: (blank)," "request input on (blank)," "read before (blank) meeting." these are just some.if you are asking for something, make that your first sentence. follow this by who, what, when, where, and how. use these, as necessary. example; (1) who (who needs it and or who does it), (2) what (specific description of what is needed), (3) when (specific, i need this by 8: 00 am monday or i need this by 10: 00 am today), (4) where (does it have to be printed and taken to someone, maybe the place of the meeting), (5) how (i need it scanned or faxed back to me at this email address, provide me with a hard copy).do not send yet. re-read it. did some spell check change a word? maybe let someone else read it for understanding. you want to avoid multiple emails asking for clarification. if important, put a read receipt on it. you will know it was opened, not necessarily read.end with a you.