Which of the following types of e-commerce presence is best suited for creating an ongoing conversation with one's customers?A) Web site. B) E-mail. C) Social media. D) Offline media.

C) Social media

Explanation:

Social media is a vital marketing tool in the modern era. Aside from posting photos or status updates, using social media for customer service can elevate your business to the next level. Social media has strong potential to better address customer service issues. And if you address and resolve customer concerns over social media in short enough time, the exchange can help you create a loyal customer base.