subject

The Universal Containers research lab is publishing its latest research into knowledge articles assigned to the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?
Discuss
A. Ask the lab to assign this topic to all articles as part of their quality control process before publishing
B. Create a workflow rule that assigns the "Tips and Techniques" topic to all knowledge of articles in that category
C. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic
D. Create a "Tips and Techniques" knowledge category and ask the lab to reassign their articles

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Answers: 3

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