Incident classification is based on the judgment of the information security professionals involved. Discuss how you can determine if any given circumstance is business as usual, an incident, or a disaster.

cyber crime officers

Explanation:

Owing to cyber crime officer, they are mainly trained to tackle any internet fraud related issues on computer. I vehemently see as an incident because looking at the high rate at which fraudster are operating now, one could see that their emergence is needed. It is also believed that before all this cyber crime could be traced, it would have resulted to highest level of disaster.

two people have to answer or you have to wait a few days

answer; i believe that technician a is correct;