subject

Should a support specialist who relies on a script to respond to a user's problem situation ever deviate from the script? If so, under what circumstances? What are some possible risks to deviating from an incident management script?

ansver
Answers: 3

Another question on Computers and Technology

question
Computers and Technology, 23.06.2019 00:30
Which of the following would you find on a network
Answers: 3
question
Computers and Technology, 23.06.2019 08:30
Helen's credit card has an apr of 15.32% and a grace period of 17 days and helen pays her balance in the full every month. if her last billing cycle ended on september 26, 2009, and she made her payment on october 11, 2009, did she owe any interest on her last statement's balance?
Answers: 3
question
Computers and Technology, 23.06.2019 17:00
In which of the following ways can using test-taking tips you? a. you can focus on the information that you need to study. b. you will see the answers to the test. c. you will study more. d. you will be less organized.
Answers: 1
question
Computers and Technology, 24.06.2019 16:00
5.a fishing rod is formed from a composite material of 0.5 kg of glass fibers embedded in a matrix of 0.5 kg of epoxy resin. the glass fibers are assumed to be long, continuous and unidirectional. to achieve a greater stiffness it is proposed to use a different composite that is comprised of long continuous carbon fibers that will be embedded in a matrix of 0.5 kg of epoxy resin. if the modulus of elasticity of the carbon fiber composite is 10% greater than the elastic modulus of the glass fiber composite, estimate the mass of carbon fibers that will be used to make the carbon fiber composite. assume the applied tensile stress is parallel to the direction of the long axis of the fibers. the epoxy resin, glass fiber, and carbon fiber have an elastic modulus of 5, 86, and 350 gpa respectively and a density of 1100, 2500, and 1800 respectively.
Answers: 3
You know the right answer?
Should a support specialist who relies on a script to respond to a user's problem situation ever dev...
Questions
question
Mathematics, 05.09.2020 23:01
question
Mathematics, 05.09.2020 23:01
Questions on the website: 13722365