Myles is studying a system to lessen the number of complaints about the Help Desk. He has formally studied the service counter at Wal-Mart, Target and Kohl’s department stores; as well as listened in to complaint phone calls to a hotel booking site. He is trying to see how other organizations work at lessening complaints and also how they handle complaints. This would be what type of analysis?

Complaint processing

Design analysis

Problem analysis

Outcome analysis

Informal benchmarking

Write a function so that the main0 code below can be replaced by the simpler code that calls function mphandminutes tomiles0. original main0 int main) l double milesperhour-70.0; double minutestraveled = 100.0; double hourstraveled; double milestraveled; hourstraveled = minutestraveled / 60.0; milestraveled = hourstraveled * milesperhour; cout < "miles" 2 using namespace std; 4 /* your solution goes here/ 6 int maino 1 test passed 7 double milesperhour 70.0 all tests passed 8 double minutestraveled 100.0; 10 cout < < "miles: " < < mphandminutestomiles(milesper-hour, minutestraveled) < < endl; 12 return 0; 13

Petrică, tânăr licean în clasa a ix-a, a primit în dar de la părinţii săi un cont bancar pentru micile sale cheltuieli curente. el este pasionat de internet banking şi îşi verifică cu grijă toate tranzacţiile efectuate. pentru creşterea securităţii tranzacţiilor online, banca îi furnizează lui petrică un număr pe care el va trebui să îl modifice, obţinând un număr tan – număr de autentificare a tranzacţiei (transaction authentication number). regula de obţinere a numărului tan este următoarea: se formează cel mai mic număr par din toate cifrele numărului furnizat de bancă. cerinţă cunoscând numărul n furnizat de bancă, să se determine numărul tan obţinut de petrică. date de intrare fişierul tan.in conţine pe prima linie numărul natural n cu semnificaţia din enunţ. date de ieşire fişierul de ieşire tan.out va conţine o singură linie pe care va fi scris numărul tan cerut. restricţii • 0 < n < 18*1018 • n are cel puţin o cifră pară • numărul tan obţinut nu poate conţine zerouri nesemnificative

Jason, samantha, ravi, sheila, and ankit are preparing for an upcoming marathon. each day of the week, they run a certain number of miles and write them into a notebook. at the end of the week, they would like to know the number of miles run each day, the total miles for the week, and average miles run each day. write a program to them analyze their data. your program must contain parallel arrays: an array to store the names of the runners and a two-dimensional array of five rows and seven columns to store the number of miles run by each runner each day. furthermore, your program must contain at least the following functions: a function to read and store the runners’ names and the numbers of miles run each day; a function to find the total miles run by each runner and the average number of miles run each day; and a function to output the results. (you may assume that the input data is stored in a file and each line of data is in the following form: runnername milesday1 milesday2 milesday3 milesday4 milesday5 milesday6 milesday7.)