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Acompany is more likely to lose current customers if:

a) the company is unable to resolve issues quickly and fairly.
b) the company does not offer a rewards program.
c) the company sends many advertising emails.
d) the company's service representative does not seem to have all the needed information from all the pertinent departments.

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Acompany is more likely to lose current customers if:

a) the company is unable to resol...
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