Acustomer, who uses a windows computer, recently purchased an inkjet printer from your store. she is now calling to complain that the colors in the photos she printed on her new printer don't match the colors in the original photos created by the photo shop.
• run the windows fixcolr utility to automatically calibrate the driver's color settings.
• use the color management tab of the printer driver to calibrate the driver's color settings.
• download and install the latest printer drivers.
• instruct the customer to upgrade to a color laser printer.
• educate the customer on the limitations of inkjet printers.
• use driver rollback to restore an earlier version of the printer driver.

Lisa’s company, abc ltd., lost its biggest client and is now facing a financial crunch. most of her colleagues have resigned, but lisa decides to stay with the company and assist the management in overcoming the financial situation. which quality is lisa demonstrating? a. self-management b. cooperativeness c. responsibility d. loyalty

Word vocabulary words: print, proofread, status line, graphics, font effects, left margin, justification, line spacing, copy/paste, data. review words: font point, bold, save, center, error. fill in the correct word for the definition and then transfer the letters to the appropriate spot by number. some numbers will be found multiple times. you will end up with a quotation about…… what else? 1 2 3 4 5 6 7 8 9 10 11 12 13 14 k 16 17 18 19 20 21 22 23 24 25 8 27 28 29 w 31 32 k 34 35 36 w h 39 40 41 42 8 44 45 46 47 48 49 50 51 52 53 54 55 .1. a software function that records keystrokes on a disk or drive so information can be 5 4 52 9 later retrieved. p n 2. to produce a paper copy of information. 10 7 12u n 3. a display that shows the location of the cursor, pages, etc. 45 46 18 27 36 20 42p4. pictures or images, located in clip art or other files. 6 24 44 28 34 49 555. any mis-stroke of a key. 47 41 48 2 10 n6. allows major changes to the font such as shadow, emboss, etc. 21 25 46 35 23 21 29 14 22 17 n7. a feature that centers lines of text horizontally. 49 53 46 9 51 p8. size of the font 31 16 22 b l 9. a feature that prints designated text darker than the rest to add emphasis. 32 3 . p10. to compare copy on a display screen or printout to the original 24 39 25 23 54 9 50 3 and correct errors. j un 11. a feature that allows text to be aligned at the left 11 12 7 21 16 49 40 46 34 2 and right margins. leftn 12. amount of blank space on the left side of the paper. 8 18 41 6 34 linen 13. number of blank lines between lines of text. 17 4 49 13 1914. any information inputted into the computer. 3 4 46 44 p /p15. feature that duplicates text from one location and places it in another.

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