According to the minicase, which aspect of strategy formulation and implementation appeared to be the root of microsoft's failure to commercialize any category-defining products or services?

What is domain name system (dns)? allows dynamic ip address allocation so users do not have to have a preconfigured ip address to use the network converts ip addresses into domains, or identifying labels that use a variety of recognizable naming conventions the efficient coexistence of telephone, video, and data communication within a single network, offering convenience and flexibility not possible with separate infrastructures the integration of communication channels into a single service