The idea-creation team for universal-smile cards includes an artist whose job is to create and draw the illustrations that will accompany new cards. the artist's job of creating and drawing illustrations for her development team is called

The company is experiencing an increase in competition, and at the same time they are building more production facilities in southeast asia. in this scenario, the top management team is most likely to multiple choice increase the cost of their products. restructure to reflect a more bureaucratic, stable organization. pull decision-making responsibility from low-level management, taking it on themselves. give lower-level managers the authority to make decisions to benefit the firm. rid themselves of all buffering product.