subject
Business, 09.12.2021 17:50 PaulJames

Tom, a customer care executive, receives an order of 25 personal computers from a customer who wants the goods to be delivered to him in two days. Tom needs to inform the customer of that there will be a delay in shipping goods in bulk in such a short span of time. In order to maintain trust, Tom should: a. update the customer only when they enquire on the delay in the shipment.
b. update the customer regarding the delay as per his own convenience.
c. update the customer regularly and keep the customer informed of any further delay
d. update the customer only when he or she raises a complaint regarding non-receipt of goods.

ansver
Answers: 2

Another question on Business

question
Business, 21.06.2019 21:30
1. gar principles or "the principles"are intended to do what?
Answers: 2
question
Business, 22.06.2019 12:10
Gwen, a manager at exude apparels inc., received a message from a customer requesting a replacement for a purchased pair of shoes. exude apparels has a clearly stated no-return policy. gwen responded to the customer denying the request in a tactful and clear manner. despite this, the customer submitted a second request. in this scenario, which of the following is an appropriate response to the second request?
Answers: 2
question
Business, 22.06.2019 17:00
Oliver is the vice president of production at his company and has been managing the launch of new software systems. he worked with a team of individuals who were tasked to create awareness about a specific product and also to approach potential purchasers of the product. which department managers were part of oliver’s team?
Answers: 3
question
Business, 22.06.2019 17:10
Storico co. just paid a dividend of $3.15 per share. the company will increase its dividend by 20 percent next year and then reduce its dividend growth rate by 5 percentage points per year until it reaches the industry average of 5 percent dividend growth, after which the company will keep a constant growth rate forever. if the required return on the company’s stock is 12 percent, what will a share of stock sell for today?
Answers: 1
You know the right answer?
Tom, a customer care executive, receives an order of 25 personal computers from a customer who wants...
Questions
question
Mathematics, 19.07.2021 06:00
question
Mathematics, 19.07.2021 06:00
Questions on the website: 13722363