When sales were down for the third month in a row, the sales manager called a meeting of all sales staff in order to analyze the situation and attempt to come up with some solutions. This example illustrates:

problem-focused coping.

Explanation:

Problem-focused coping is that kind of coping aimed at resolving the stressful situation or event or altering the source of the stress.

whole quiz

1. the sum of all activities involved in getting high-quality products into the marketplace

2.operations

3. the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.

4. produced; performed

5. activities producing tangible products, such as radios, newspapers, buses, and textbooks.

6. activities producing intangible and tangible products, such as entertainment, transportation, and education.

7.   customer focus

8. analyzing a competitor's products to identify desirable improvements

9. the systematic direction and control of the processes that transform resources into finished projects that create value for and provide benefits to consumers.

10. operation management.

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