An unhappy customer published an opinion-editorial (op-ed) piece in the newspaper, describing the rude service he had received at Ruby's Restaurant. As a result, the restaurant has not been as busy as usual, and profits have been declining. Which element of its promotional mix must Ruby's Restaurant improve if it wants the paper to publish a favorable article about the restaurant

Specialization—the division of labor—enhances productivity and efficiency by a) allowing workers to take advantage of existing differences in their abilities and skills. b) avoiding the time loss involved in shifting from one production task to another. c) allowing workers to develop skills by working on one, or a limited number, of tasks. d)all of the means identified in the other answers.

Differentiate between the trait, behavioral, and results-based performance appraisal systems, providing an example where each would be most applicable.

Dominic is the founder of an innovative "impromptu catering" business that provides elegant, healthy party food and decorations on less than 24 hours' notice. the company has grown by over 150 percent in the past year. dominic credits some of the company's success to studying the strategies of prominent social entrepreneurs, such as wikipedia's jimmy wales. what can dominic do to exemplify the social entrepreneurship model?