As the vice president of operations, you have noticed that your organization's current operations strategy is not supporting the challenges that the organization is presently facing. In order to maintain a competitive edge, you must address these challenges with your chief executive officer immediately. Select an existing production organization. Analyze the organization's current vision, mission, business strategy, operation strategy, supply chain, total quality management, just-in-time philosophy, forecasting method, statistical technique, facility location, work design, project life cycle, and project management.

Required:
Determine which statistical technique you will employ to measure the quality characteristics of your organization. Provide examples to support the rationale.