1. Boston Consulting Group (BGG) believes that the use of advanced robotics in manufacturing will: a. drive a 10 to 30 percent increase in manufacturing.
b. drive labor costs up.
c. become less important over time.
d. cause more global plants to be built.
2. What will be required of the workforce to use robotics?
a. To have at least two years of college.
b. To learn new skills.
c. To work more hours.
d. To retire at an earlier age.

Managers at flavors, a restaurant chain, train their employees such that in the absence of employees, someone trained in the same skills can step in and do the job equally well. thus, many modules in training are extensive as they provide employees with details of the skill sets required for different jobs. in practice, this lengthy training program does the company as a well-trained and flexible workforce is at their disposal at all times. the managers at flavors use a) job rotationb) vertical enhancementc) telecommutingd) job sharinge) flextime