Which good customer service skill does Tony seem to possess? Tony works as a customer service professional for a store that sells refrigerators. He met a customer who was furious with the store's service.
Apparently, the store had delivered the wrong refrigerator model to the customer's home address. Tony apologized on behalf of the store. He
told the customer that the store would quickly replace the product. He interacted with the customer for a while and promised that the store
would never give the customer a chance to complain in the future. Tony's
helped him make the customer believe
In the store's service.
O

Waterway company’s record of transactions for the month of april was as follows. purchases sales april 1 (balance on hand) 672 @ $6.00 april 3 560 @ $11.00 4 1,680 @ 6.08 9 1,568 @ 11.00 8 896 @ 6.41 11 672 @ 12.00 13 1,344 @ 6.51 23 1,344 @ 12.00 21 784 @ 6.61 27 1,008 @ 13.00 29 560 @ 6.79 5,152 5,936 (a) calculate average-cost per unit. (b) assuming that periodic inventory records are kept in units only, compute the inventory at april 30 using lifo and average-cost. (c) assuming that perpetual inventory records are kept in dollars, determine the inventory using (1) fifo and (2) lifo. (d) compute cost of goods sold assuming periodic inventory procedures and inventory priced at fifo.